I Found This in My Underwear...

I purchased a new pair of underwear and small piece of paper fell out of the package. It was a note and it read:
I have personally inspected this garment to be sure it meets the high quality standards that have made Standfields Limited famous. Exclusive fabrics and fine workmanship assure long-wearing comfort and style.

Hm. That's interesting. Why is it we don't see notes like this in Software packages?

*Who* would have the courage to put their name as being responsible for assuring the product "meets high quality standards," has "fine workmanship" and that you will have long-term comfort in use?

That's pretty cool. I think the Software Industry still has a long way to go in achieving true customer satisfaction.

1 comment: